[Investigating] ShopeePay Service intermittently failure.
Identified - We are experiencing a service outage with ShopeePay since 17:19 (GMT+7). While our team investigates and coordinates with Shopee to restore the service, you may experience failed transactions when using ShopeePay Jumpapp in Thailand..

Updates will be provided on https://status.omise.co.

We apologize for any inconvenience caused.

Omise
Apr 17, 2026 - 21:16 GMT+07:00
Uptime over the past 90 days. View historical uptime.
API (Global) Operational
90 days ago
100.0 % uptime
Today
Credit / Debit cards (Global) Operational
90 days ago
100.0 % uptime
Today
Transfer API (Global) Operational
90 days ago
100.0 % uptime
Today
Card brands Operational
90 days ago
100.0 % uptime
Today
American Express (Global) Operational
90 days ago
100.0 % uptime
Today
JCB (Global) Operational
90 days ago
100.0 % uptime
Today
Visa (Global) Operational
90 days ago
100.0 % uptime
Today
MasterCard (Global) Operational
90 days ago
100.0 % uptime
Today
UnionPay (Global) Operational
90 days ago
100.0 % uptime
Today
Debit cards (TH) Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Krungsri (TH) Operational
90 days ago
100.0 % uptime
Today
Krungthai (TH) Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank (TH) Operational
90 days ago
100.0 % uptime
Today
TMBThanachart Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Credit Card Installments Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank Installment (TH) Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank Installment (TH) Operational
90 days ago
100.0 % uptime
Today
Krungsri and Firstchoice Installment (TH) Operational
90 days ago
100.0 % uptime
Today
Krungthai Installment (TH) Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank Installment (TH) Operational
90 days ago
100.0 % uptime
Today
UOB Installment (TH) Operational
90 days ago
100.0 % uptime
Today
Internet Banking Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Krungsri Online (TH) Operational
90 days ago
100.0 % uptime
Today
Mobile Banking Operational
90 days ago
100.0 % uptime
Today
Bangkok Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Krungsri Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Krungthai NEXT (TH) Operational
90 days ago
100.0 % uptime
Today
OCBC Digital (SG) Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank (TH) Operational
90 days ago
100.0 % uptime
Today
Online Direct Debit Operational
90 days ago
100.0 % uptime
Today
Kasikorn Bank Operational
90 days ago
100.0 % uptime
Today
Bank of Ayudhya Operational
90 days ago
100.0 % uptime
Today
Krungthai Bank Operational
90 days ago
100.0 % uptime
Today
Siam Commercial Bank Operational
90 days ago
100.0 % uptime
Today
Alternative Payments Operational
90 days ago
100.0 % uptime
Today
Alipay (Barcode) (TH) Operational
90 days ago
100.0 % uptime
Today
Alipay (Online) (TH) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (Alipay CN) (SG) Operational
90 days ago
100.0 % uptime
Today
AliPay+ (Alipay HK) (SG) Operational
90 days ago
100.0 % uptime
Today
AliPay+ (DANA) (SG) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (GCash) (SG) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (KakaoPay) (SG) Operational
90 days ago
100.0 % uptime
Today
Alipay+ (Touch 'n Go) (SG) Operational
90 days ago
100.0 % uptime
Today
Bill Payments (TH) Operational
90 days ago
100.0 % uptime
Today
Boost (MY) Operational
90 days ago
100.0 % uptime
Today
CitiPoints (TH) Operational
90 days ago
100.0 % uptime
Today
DuitNow Online Banking/Wallets (MY) Operational
90 days ago
100.0 % uptime
Today
DuitNow QR (MY) Operational
90 days ago
100.0 % uptime
Today
FPX (MY) Operational
90 days ago
100.0 % uptime
Today
Google Pay (TH, SG, MY) Operational
90 days ago
100.0 % uptime
Today
GrabPay (TH, SG, MY) Operational
90 days ago
100.0 % uptime
Today
Konbini, Pay-easy, and Online Banking (JP) Operational
90 days ago
100.0 % uptime
Today
Maybank QR (MY) Operational
90 days ago
100.0 % uptime
Today
Paynow (SG) Operational
90 days ago
100.0 % uptime
Today
PayPay (JP) Operational
90 days ago
100.0 % uptime
Today
PromptPay (TH) Operational
90 days ago
100.0 % uptime
Today
Rabbit LINE Pay (TH) Operational
90 days ago
100.0 % uptime
Today
ShopeePay (TH, SG, MY) Operational
90 days ago
100.0 % uptime
Today
Touch 'n Go (MY) Operational
90 days ago
100.0 % uptime
Today
TrueMoney Wallet (TH) Operational
90 days ago
100.0 % uptime
Today
WeChat Pay (Barcode) (TH) Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Omise.js Operational
90 days ago
100.0 % uptime
Today
OmisePay Operational
90 days ago
100.0 % uptime
Today
Payment Links+ Operational
90 days ago
100.0 % uptime
Today
Plugins Operational
90 days ago
100.0 % uptime
Today
EC-CUBE Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
OpenCart Operational
90 days ago
100.0 % uptime
Today
PrestaShop Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Partner] ShopeePay(MY) will be unavailable on Mon, 20 Apr 2026 during 01:00-05:00 (GMT+8) Apr 20, 2026 00:00-04:00 GMT+07:00

ShopeePay(MY) will be unavailable on Mon, 20 Apr 2026 during 01:00-05:00 (GMT+8), this will impact Malaysia merchants.
Posted on Apr 08, 2026 - 09:48 GMT+07:00

[Partner] TrueMoney Wallet will be unavailable on Tue, Apr 21 during 00:00-01:00 (GMT+7) Apr 21, 2026 00:00-01:00 GMT+07:00

TrueMoney Wallet will be unavailable on Tue, Apr 21 during 00:00-01:00 (GMT+7), affecting all payment channels with TrueMoney.
Posted on Apr 01, 2026 - 17:42 GMT+07:00

[Singapore] Brief Performance Enhancement for Card Payments on Wed, 22 April 2026 during 00:00 - 00:30 (GMT+8) Apr 22, 2026 23:00-23:30 GMT+07:00

Brief Performance Enhancement for Card Payments on Wed, 22 April 2026 during 00:00 - 00:30 (GMT+8), this will impact Singapore merchant
Posted on Apr 16, 2026 - 10:00 GMT+07:00

[Partner] Krungthai NEXT mobile banking will be unavailable from Fri, 24 Apr 2026 during 01:00 - 06:00 (GMT+7) Apr 24, 2026 01:00-06:00 GMT+07:00

Krungthai NEXT mobile banking will be unavailable from Fri, 24 Apr 2026 during 01:00 - 06:00 (GMT+7)
Posted on Apr 10, 2026 - 10:42 GMT+07:00

[Partner] OCBC Mobile Banking will be under maintenance on Sun, 26 Apr 2026 during 01:00 - 08:00 (GMT+8) Apr 26, 2026 00:00-07:00 GMT+07:00

OCBC Mobile Banking will be under maintenance on Sun, 26 Apr 2026 during 01:00 - 08:00 (GMT+8)
Posted on Apr 16, 2026 - 09:40 GMT+07:00

[Partner] ShopeePay(MY) will be unavailable on Thu, 7 May 2026 during 01:00-03:00 (GMT+8) May 7, 2026 00:00-02:00 GMT+07:00

ShopeePay(MY) will be unavailable on Thu, 7 May 2026 during 01:00-03:00 (GMT+8), this will impact Malaysia merchants.
Posted on Apr 08, 2026 - 09:49 GMT+07:00
Apr 18, 2026
[Partner] SCB Installment will be unavailable on Sat, 18 Apr 2026 during 00:20 - 04:30 (GMT+7)
Completed - The scheduled maintenance has been completed.
Apr 18, 04:30 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:20 GMT+07:00
Scheduled - SCB Installment will be unavailable on Sat, 18 Apr 2026 during 00:20 - 04:30 (GMT+7)
Apr 8, 10:35 GMT+07:00
Apr 17, 2026
[Partner] Krungthai (KTC) Installment will be unavailable on Fri, 17 Apr during 05:00-08:30 (GMT+7)
Completed - The scheduled maintenance has been completed.
Apr 17, 08:30 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:01 GMT+07:00
Scheduled - Krungthai (KTC) Installment will be unavailable on Fri, 17 Apr during 05:00-08:30 (GMT+7)
Apr 9, 10:31 GMT+07:00
[Partner] CARDX Credit Card will be under maintenance on Fri, 17 Apr 2026 during 03:00 - 05:00 (GMT+7)
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 GMT+07:00
Scheduled - CARDX Credit Card will be under maintenance on Fri, 17 Apr 2026 during 03:00 - 05:00 (GMT+7)
Apr 8, 10:58 GMT+07:00
[Partner] SCB Installment will be under maintenance on Fri, 17 Apr 2026 during 03:00 - 05:00 (GMT+7)
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 GMT+07:00
Scheduled - SCB Installment will be under maintenance on Fri, 17 Apr 2026 during 03:00 - 05:00 (GMT+7)
Apr 8, 10:57 GMT+07:00
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
[Singapore] Brief Performance Enhancement for Card Payments on Tue, 14 April 2026 during 23:00 - 23:30 (GMT+8)
Completed - The scheduled maintenance has been completed.
Apr 14, 22:30 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 22:00 GMT+07:00
Scheduled - Dear Singapore Merchant,

To ensure the best payment experience, our card network provider will be performing a brief system optimization.

Impact: During this 30-minute window, you may experience brief or intermittent interruptions for some Visa & Mastercard transactions.

Status of Other Services: All other payment methods and your access to Dashboards remain fully operational.

Action: Most transactions should proceed normally, but if a disruption occurs, we recommend a quick retry after a few minutes.

We appreciate your understanding as we continue to improve our infrastructure.

Best regards,
Omise
Apr 1, 14:35 GMT+07:00
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
[Partner] SCB Installment will be unavailable on Sat, 11 Apr 2026 during 00:20 - 02:00 (GMT+7)
Completed - The scheduled maintenance has been completed.
Apr 11, 02:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:20 GMT+07:00
Scheduled - SCB Installment will be unavailable on Sat, 11 Apr 2026 during 00:20 - 02:00 (GMT+7)
Apr 8, 10:34 GMT+07:00
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
[Partner] Bangkok Bank Mobile Banking will be unavailable on Sat, 4 Apr 2026 during 01:00-07:00
Completed - The scheduled maintenance has been completed.
Apr 4, 07:00 GMT+07:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 01:00 GMT+07:00
Scheduled - Bangkok Bank Mobile Banking will be unavailable on Sat, 4 Apr 2026 during 01:00-07:00
Apr 2, 11:42 GMT+07:00
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