We experienced a technical issue affecting debit card payment transactions on Wednesday, 30 September between 10:09 and 16:45 (GMT+7). During this period, some Thai debit card transactions may have failed.
Our teams investigated the issue and coordinated with our payment processor to resolve it immediately. The service is now fully operational.
We apologize for the inconvenience this may be causing. For any questions or concerns, please contact us at support@omise.co.
Omise
Posted Sep 30, 2026 - 17:21 GMT+07:00
Investigating
We are currently investigating a technical issue affecting debit card payment transaction, which is beginning on Wednesday 30th September at 10:09 (GMT+7).
This may be impacting some Thailand-based merchants, where certain debit card payment charges may be failing during this time.
Our team is actively working to identify the root cause with our payment processor and resolve the issue as soon as possible. We will share updates as they become available.
We apologize for the inconvenience this may be causing. For any questions or concerns, please contact us at support@omise.co.
Omise
Posted Sep 30, 2026 - 11:03 GMT+07:00
This incident affects: Debit cards (TH) (Bangkok Bank (TH), Kasikorn Bank (TH), Krungsri (TH), Krungthai (TH), Siam Commercial Bank (TH), TMBThanachart Bank (TH)).